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ZerraLivin Mobile App Documentation

How residents and prospects use the ZerraLivin app, grouped the same way as its tab bar.

See it end-to-end Payment flow walkthrough Marketing & sales flow walkthrough

Getting Started

Getting Started First launch, choosing an experience, and why your tab bar looks different from someone else's.

Home

Home A resident's landing screen — their unit, upcoming bill, quick actions, announcements, and recent activity.

Facility

Facility Browse shared facilities, book a slot, and track your bookings from request to check-out.

Access

Gate Access Your QR code for the gate scanner, which access methods are active, and a history of your entries and exits.

Complaint

My Complaints Report an issue, track it through resolution, and rate the work once it's done.

Profile

Profile Your account details, family members, access cards, registered vehicles, and app settings.

Marketplace

Unit Marketplace — Browsing & Clusters Choose a cluster, browse its for-sale or for-rent units, filter by price, and open a listing's full detail. Financing Simulator Estimate a monthly installment for a unit for sale — developer in-house financing, or a bank mortgage, fixed or two-stage. Unit Marketplace — Sales Assistance Request a salesperson's help on a specific for-sale unit, and track that request once it's sent. Unit Progress Follow the verified construction timeline for a unit that's still being built.

Other

Bills Pay this month's IPL bill online, or by manual transfer with an uploaded receipt — owner access only. Guest Invite a visitor or courier, then share their gate access code or QR with them. CCTV Monitor Watch your cluster's live camera feeds — view only, nothing to configure. Important Contacts Security, management, and cluster help lines — tap to call directly. Notifications Every update addressed to you — announcements, bills, access, complaints, guests, and bookings — in one feed. Vouchers Claim merchant vouchers into your reward wallet, then show the QR code to redeem — resident only, and only where the developer has it enabled.