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ZerraLivin Mobile App Documentation Facility

Facility

Browse shared facilities, book a slot, and track your bookings from request to check-out.

Both sessions

What it’s for

Facilities — a pool, a function hall, a court — are booked from here. This covers both browsing what’s available and tracking every booking you’ve made.

Where to find it

The Facility tab — present in both sessions’ tab bars.

Which session

Both. A resident and a public account book the same way; a booking just records which kind of customer made it.

On this screen

A grid of facilities per cluster, each showing its status and hours. From a facility, you book a date, a time slot, and a quantity. A separate My Bookings screen lists every booking you’ve made, split into Upcoming (awaiting confirmation, confirmed, or checked in) and Completed (checked out, cancelled, or rejected).

How to…

Book a facility

  1. Open a facility from the grid.
  2. Pick a date and time slot, and a quantity.
  3. Confirm. The booking starts awaiting confirmation from staff.

Check or pay for a booking

  1. Open My Bookings.
  2. A booking marked Awaiting Payment needs payment before it’s usable; one marked Paid is ready.
  3. Open a booking to view its ticket.

Cancel a booking

  1. Open the booking from My Bookings.
  2. Cancel it — this moves it to the Completed tab.

Field reference

FieldNotes
Date, time slot, quantityRequired to book
Booking statusNeed Confirm → Confirmed → Check In → Check Out, or Cancelled / Rejected
Payment statusAwaiting Payment / Paid — tracked separately from booking status

Rules & statuses

Booking status and payment status move independently — the same distinction as on the staff side: a booking can be Confirmed and still Awaiting Payment, or already Checked Out and Paid.

A facility’s own status (Available, Unavailable, Maintenance) only affects whether it can be booked going forward — it doesn’t change what’s already on your Upcoming list.