Step 01 Resident app
Access
Sign in as a resident
Residents choose the resident login path to enter an experience tailored to their unit.
Role-based access keeps the journey relevant from the first screen.
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ZerraLivin payment flow
From bill issued to paid in one clear flow.
Residents pay without confusion. Property teams see the result without waiting for manual confirmation.
7 clear steps Secure payment Synced status
The payment journey
Every step feels straightforward.
Explore the complete journey from the resident app to the property dashboard. Select a step to inspect it.
Step 02 Resident app
Access
Verify the account
An email and password connect the resident to the unit already linked to their account.
One account connects resident identity, property unit, and active bills.
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Step 03 Resident app
Discover
Open the bills menu
From the home screen, residents can see their unit and reach Bills without digging through menus.
A prominent shortcut keeps important bills easy to find.
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Step 04 Resident app
Select
Choose a bill to pay
Each bill clearly displays its period, type, amount, progress, and due date.
Residents stay in control of which outstanding bill they want to settle.
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Step 05 Resident app
Confirm
Review before paying
A final summary confirms the amount and bill details before continuing to Midtrans.
The confirmation layer reduces payment mistakes and builds confidence.
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Step 06 Property dashboard
Reconcile
Paid status reaches the dashboard
After a successful payment, property teams see Paid status and the payment date on their dashboard.
Operations teams no longer need to match transfer receipts manually.
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Step 07 Resident app
History
Payment proof stays available
Residents can open History and review completed payments whenever they need them.
Accessible records help reduce follow-up questions and disputes.
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Behind one payment
One transaction, one source of truth.
The flow keeps residents, the payment gateway, and property teams aligned on the same status—without double entry.
01 · Resident
Resident selects a bill
The amount, billing period, and due date stay visible before payment begins.
02 · Gateway
Midtrans processes payment
The resident continues to a secure payment channel to complete the transaction.
03 · Dashboard
Status reaches the dashboard
The bill is marked paid automatically and its history stays available for review.
Less manual follow-up
Create a calmer payment experience for everyone.
Bring billing, payments, and property operations together with ZerraLivin.