Zerra logo

ZerraLivin Mobile App Documentation Other

Bills

Pay this month's IPL bill online, or by manual transfer with an uploaded receipt — owner access only.

Resident session

What it’s for

This is the resident side of IPL Bill from the staff dashboard: your unit’s periodic charges, and how you pay them.

Where to find it

From Home’s Bills quick action, or the Bills top-level screen.

Which session

Resident only — and further restricted to the unit’s owner. Any other resident relation sees a locked screen explaining bills are owner-only.

On this screen

A list of bills with their status, a summary of paid/unpaid counts and totals, and a payment history. Open a bill to see its breakdown and due date.

How to…

Pay online

  1. Open an unpaid bill and tap Pay Now.
  2. A payment link opens; complete it there. The bill’s status updates once it’s confirmed.

Pay by manual transfer

  1. Open an unpaid bill on a cluster that uses manual transfer instead of the online gateway.
  2. Transfer the exact amount shown to the account details provided.
  3. Upload your transfer receipt.
  4. The bill moves to Waiting while management verifies it.

Field reference

FieldNotes
StatusPaid / Unpaid / Waiting
Due dateShown per bill
Transfer receiptRequired for manual payment

Rules & statuses

Waiting means you’ve submitted a receipt and nobody’s checked it yet — it isn’t Paid, but it isn’t something you need to chase either; it just needs staff to review it.

Whether you pay online or by manual transfer isn’t your choice — it’s set per cluster by the property, the same setting documented on the staff dashboard’s Housing Cluster and Payment pages.