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ZerraLivin Mobile App Documentation Other

Guest

Invite a visitor or courier, then share their gate access code or QR with them.

Resident session

What it’s for

This is the resident side of what staff manage as Guest Management: inviting someone in, and giving them a way to actually get through the gate.

Where to find it

From Home’s Invite Guest quick action, or the Guest top-level screen.

Which session

Resident only.

On this screen

A list of your guest invitations with their status, and a “next guest” summary. Filter by status; open one to see or share its access code.

How to…

Invite a guest or courier

  1. Tap Invite New Guest.
  2. Choose the category first — Guest (family, friends, personal visitors) or Courier (deliveries, ride-hailing, packages) — it decides which type options come next.
  3. Pick the specific type: for Guest, Family / Friend / Others; for Courier, Gojek / Grab / Shopee / Package.
  4. Enter the guest’s name — required, use what security should see at the gate.
  5. Optionally add a vehicle plate number and a purpose.
  6. Submit. This creates an access code your guest will use.

Share the access code

  1. Open the invitation.
  2. Share the link or QR code — your guest opens the link or shows the QR at the gate.

Cancel an invitation

  1. Open the invitation and cancel it.

Field reference

FieldRequiredNotes
CategoryYesGuest or Courier — decides the type list
TypeYesFamily/Friend/Others, or Gojek/Grab/Shopee/Package
Guest nameYes
Vehicle plate, purposeNo

Rules & statuses

StatusMeaning
WaitingInvited, hasn’t arrived
EnteredChecked in at the gate
CompletedChecked out
CancelledInvitation withdrawn

The access code has an expiry — it’s valid until a set time, not indefinitely.