Smart Property Management for Modern Residential Communities
ZerraLivin is an integrated residential and property management platform that helps developers, estate managers, and property operators manage billing, facility booking, ticketing, gate access, security, and resident communication in one connected ecosystem.
Managing Residential Communities Should Not Depend on Manual Work
Many residential properties still rely on WhatsApp messages, manual records, phone calls, spreadsheets, and separate systems. This makes it difficult to track payments, manage bookings, monitor access, and respond to resident issues quickly.
Manual Billing
Bills are often sent manually through WhatsApp or other channels, making the process less structured and harder to track.
Complicated Payment Process
Manual transfers and one-by-one payment confirmations create unnecessary work for admin teams.
Overlapping Facility Bookings
Manual booking records can cause schedule conflicts, missing confirmations, and poor resident experience.
Separated Multi-Site Operations
Data from different clusters or residential sites may not be integrated, making reporting manual and difficult.
Manual Gate Monitoring
Security teams need to check access manually, with limited real-time visibility across entry and exit points.
Unrecorded Complaints
Complaints submitted through phone calls or informal channels are difficult to track, follow up, and close properly.
One Integrated Platform for Residential Cluster Management
ZerraLivin brings together property management, resident services, digital payments, security access, ticketing, and facility operations into one connected platform.
With ZerraLivin, property operators can manage multiple residential clusters from a centralized dashboard, while residents can access daily services directly from their mobile app.
A Complete Digital Ecosystem for Residential Operations
ZerraLivin is part of the MyZerra ecosystem, combining property dashboards, smart gate systems, AI-powered surveillance, resident apps, and future smart home capabilities.
AI-Powered Surveillance System
Monitor property areas in real time with AI-supported surveillance, object detection, multi-camera support, and live event logging.
- Real-time monitoring
- AI object detection
- Traffic analysis
- Multi-camera support
- Live event logging
Smart Gate System with Multi-Verification
Secure residential access with multiple verification methods including automatic number plate recognition, face recognition, RFID/card access, and QR code access.
- ANPR / automatic number plate recognition
- Face recognition
- RFID / card access
- QR code access
- Mobile control
- Traffic light integration
Management Cluster Dashboard
Give property admins a centralized dashboard to manage units, billing, tickets, facilities, security, and daily activities.
- Unit overview
- Facility status
- Real-time activities
- Billing management
- Ticketing system
- Gate and security monitoring
Integrated Smart Home for Residents
Future smart home integration for cluster residents, including smart lock, smart lighting, climate control, energy monitoring, home CCTV, and smart sensors.
- Smart lock
- Smart lighting
- Climate control
- Energy monitor
- Home CCTV
- Smart sensors
Everything Property Teams and Residents Need in One Platform
From payment collection to access control, ZerraLivin supports both management teams and residents with practical digital tools for everyday residential operations.
Billing & Payment
Simplify recurring residential payments such as IPL, security fees, cleaning fees, other monthly charges, and housing installments.
- Monthly dues management
- IPL / security fee billing
- Cleaning fee billing
- Housing installment tracking
- Payment history
- Due date tracking
- Virtual account payment
- QRIS payment
- Bank transfer
- Blockchain verification for transparency and audit trail
PPOB Digital Payment Services
Allow residents to pay daily utility and digital bills from one app.
- PLN postpaid and token
- PDAM water bill
- Pulsa and data packages
- BPJS health and employment
- Internet bills
- E-wallet services such as GoPay, OVO, and DANA
Ticketing & Complaint Management
Make resident complaints easier to record, track, assign, and resolve with clear status updates.
- Photo proof upload
- Real-time tracking
- Staff assignment
- SLA monitoring
- Rating and feedback
- Exportable reports
Facility Booking
Let residents book shared facilities through the app while admins manage capacity, schedules, and approvals.
- Time slot booking
- Capacity limit
- Calendar view
- Per-day booking
- Automatic confirmation
- Booking reminders
- Cancel / reschedule
Security & Access Control
Improve residential security with digital access, gate monitoring, visitor management, and real-time access logs.
- Gate monitoring
- Live CCTV feed
- Access log with timestamp
- Visitor management
- OTP-based guest access
- QR code access
- RFID access
- Digital key via mobile app
Resident Mobile App
Give residents one mobile app to access essential residential services, from paying bills and submitting complaints to booking facilities and opening gates.
- Billing and payment
- Facility booking
- Gate monitoring
- Ticketing
- Gate access
- Notifications
Real-Time Control for Property Management Teams
ZerraLivin gives admins a clear operational dashboard to monitor units, active residents, occupancy, payments, tickets, facilities, and security activities.
Clear Access Control for Every User Type
ZerraLivin supports multiple user roles so each stakeholder only accesses the features and data relevant to their responsibility.
Super Admin
All clustersManage all sites, admin users, master data, and consolidated reports.
Site Admin
One clusterManage billing, ticketing, facilities, and security for one residential cluster.
Security
One clusterManage gate monitoring, visitor management, and access control.
Resident
One unitUse the mobile app to pay bills, submit complaints, book facilities, and access gate services.
Better Control for Management, Better Experience for Residents
ZerraLivin helps property management teams reduce manual work, improve security, speed up payment collection, and deliver a more convenient digital experience to residents.
Centralized Multi-Site Management
Manage multiple residential clusters from one Super Admin Portal with consolidated visibility.
Faster Payment Collection
Automate billing, reminders, payment tracking, and digital payment options to reduce manual follow-up.
Better Resident Experience
Give residents an easy mobile app for payments, complaints, booking, gate access, and notifications.
Improved Security Control
Combine gate access, CCTV, visitor management, access logs, and emergency alerts in one security workflow.
Cleaner Complaint Handling
Track every issue from open to closed with assignment, proof upload, status updates, and feedback.
Smarter Facility Usage
Prevent booking conflicts and manage shared facilities with schedules, capacity limits, approval, and reminders.
Real-Time Operational Visibility
Monitor units, facilities, activities, tickets, security, and payments from a centralized dashboard.
Built for Residential Communities and Property Operators
ZerraLivin is suitable for organizations that manage residential units, shared facilities, access points, residents, and recurring property operations.
One Platform for Daily Residential Operations
Your Intelligent Property Operations Assistant
ZerraLivin's Personal Assistant AI helps property managers, security teams, and residents get instant answers, automate routine tasks, and make smarter decisions through natural language interaction.
Answer resident questions about billing, facilities, and rules
Generate maintenance work orders from natural language requests
Summarize daily security and gate activity reports
Track and follow up on open tickets automatically
Provide occupancy and payment status insights on demand
Ready to Digitize Your Property Operations
Discover how ZerraLivin can help your residential community improve billing, security, facility booking, complaint handling, and resident services through one integrated platform.