Relevant data
We process information needed to provide services, respond to requests, and improve the user experience.
Data protection
Zerra Privacy Policy
Privacy is part of operational trust. This page explains the data we collect, why we use it, and the choices available to you when interacting with Zerra.
Layered protection
Technical and organizational controls help preserve the confidentiality, integrity, and availability of data.
User control
You may request access, correction, updates, or deletion of personal data in accordance with applicable requirements.
1. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, organization name, role, and messages submitted through contact forms or demo requests.
We may also collect technical information automatically, including IP address, device type, browser, pages visited, referral source, and website interactions for analytics and security purposes.
2. How We Use Information
We use information to respond to inquiries, arrange demos, provide support, send relevant updates, improve website quality, protect our services, and meet legal obligations.
We do not sell your personal data. Marketing communications are sent only when relevant to your relationship with Zerra or based on required consent.
3. Cookies and Similar Technologies
Our website may use cookies or similar technologies to remember preferences, understand page performance, and help us improve the user experience.
You can configure your browser to reject or delete cookies. Some website functions may not work optimally when certain cookies are disabled.
4. Sharing Information
We may share information with trusted service providers that support our operations, such as hosting, analytics, customer communication, and security. These providers may process data only according to our instructions and service needs.
We may also disclose information when required by law, an order from a competent authority, or to protect the rights, safety, and legitimate interests of Zerra, customers, and users.
5. Security and Data Retention
We apply reasonable security measures to protect personal data from unauthorized access, use, alteration, or disclosure.
Data is retained as long as needed for the purpose of collection, business relationships, request resolution, legal compliance, or dispute handling.
6. Your Rights
Depending on applicable law, you may request access, correction, restriction, portability, withdrawal of consent, or deletion of personal data.
We may ask for additional information to verify your identity before processing a request in order to protect your data.
7. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest update date.
8. Contact Us
For privacy questions or requests, contact us at support@myzerra.id.